NovoReception answers calls when your front desk is busy, handles appointment requests, and captures new client inquiries — 24/7 — so your team can focus on clients.
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Incoming Call
Appointment Booked
Thursday · 2:00 PM
Every call handled. Every opportunity captured.
See It In Action
Every AI receptionist is custom-built for how your business handles calls.
The Problem
Your team is great when they're available. The issue is the structural gaps no amount of hiring can fix.
of calls to small businesses go unanswered
of callers won't leave a voicemail
average new client value lost per missed call
Clients search for med spas at night. They want to book at 9pm. If you don't answer, they call the competitor who does.
You can't pause a facial, step away from a client, or drop what you're doing to answer the phone during a treatment.
Most callers hang up instead of leaving a message. That Botox inquiry? Gone. You never even know they called.
What NovoReception Handles
Not a voicemail. A receptionist that knows your services, hours, and pricing — and handles calls like your best employee would.
During treatments, after hours, or when your front desk is busy — every call gets a live, helpful conversation. Not a voicemail.
Custom-trained on your services, pricing, hours, and policies. Answers questions like someone who actually works there.
Callers get booked immediately — no callback needed. New client inquiries get captured with all the details so you can follow up and close.
Complete transcripts, caller details, and appointment confirmations. See exactly what was said and follow up personally when needed.
Some people will prefer a human. That's true.
But here's the alternative: no one at all.
When you're in the middle of a treatment, the choice isn't "AI vs. human." It's "AI vs. voicemail." And 85% of callers won't leave a voicemail.
Given the choice between talking to an AI that can actually help them — answer questions about services, check availability, book an appointment — or talking to no one?
Most people choose help.
How It Works
We handle everything. You just forward calls when you need backup.
We learn about your med spa — services, pricing, hours, booking policies, how you want calls handled.
We train your AI receptionist on your med spa. It knows your treatments, handles pricing questions, and sounds like part of your team.
Forward calls when you're with clients or after hours. Appointments start booking immediately. You see every transcript.
Pricing
No hidden fees. No long-term contracts.
We build and deploy your custom AI receptionist.
Ongoing service with unlimited calls and support.
A part-time receptionist costs $2,000–$3,000/month. NovoReception is $500/month and answers calls 24/7.
See what happens when every call gets answered. Book a consultation and we'll get back to you within 24 hours.
San Jose, California
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